International Communication Instrument

Telecom & ICT
Network & Systems
Planning, Designing
Project Mgmt, Sourcing
Operation & Maintenance

Products and Services
Cisco ASR 9K series Routers
Cisco ASR 1K series Routers
Cisco 45X/65/Nexus 3K/5K/7K/9K Switches
Metro-Ethernet Switches and Routers
Cisco Access Switches, Routers & Firewalls
Cisco Optical Network (DWDM, OTN)
Huawei OSN 1500/3500/7500 SDH
DELL R940/R740XD/R640/R540 Server
Juniper SRX550 Firewall
Huawei Ethernet Switch Series
Operation & Maintenance Service
Engineers provide technical support on site or remotely;
Design, evaluation, verification, implementation, and post-maintenance of project configuration and operation plan of network equipment;
Provide upgrade solutions for existing system integration equipment;
Professional customer service online to provide you with: provide 24/7 product technical consultation; provide answers to problems and bestsolutions for project failures;
Provide periodic inspections on equipment and networks, and enable customers to obtain first-hand information on equipment operation;
Emergency Service include: hardware broken, Operation error, Configuration lost and Data lost etc;
Operation & Maintenance Service
Operation and maintenance services of the host and storage system include: daily monitoring of server devices and storage devices, monitoring of running status of devices, troubleshooting, operating system maintenance, and patch upgrades;
Server installation and cabling installation services in customer’s oversea IDC;
Server power/fan status check; Server hard disk health status check; Server system log check, etc; Server system supervision and early warning via customer authorization;
Hardware problem replacement, restart the server, install or upgrade the system and other onsite services on call;
Overseas storage of emergency spare parts to ensure the timeliness of hardware replacement;

Who is ICI

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Started in 2007 at Beijing, China

Selling and servicing network devices Layer 1~3, including SP and Enterprise routers, switches and optical transmission systems

IT operation and maintenance service in Asia, include integrated logistics service, forwarding, evaluation, verification, implementation, and post-maintenance of project configuration and operation plan for network equipment

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24 regular employees in 5 branch company

China Beijing Head Office

China Guangzhou SEA Regional Office

China Shenzhen Strategic R&D Office

Cambodia Phnom Penh Field Service Office 0

Mongolia Ulaanbaatar Field Service Office 1

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Qualified and experienced network engineers

6 CCIE Engineers (1 triple CCIE, 3 double CCIE engineers, 2 CCIE engineers)

1 HCIE Engineer

1 Huawei Optical Network Expert

4 CCDP, CCNP certificate engineers

1 PMP certified project manager

Bilingual project manager and engineers

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Why ICI

We partner with clients to put recommendations into practice.

International On-site Engineering
Well trained engineer team;
Rich Onsite experience;
language and project management skills.
Cisco Procurement and Outsourcing
Long history of cooperation with Cisco;
Relationship with official distributor;
10+ years Cisco design and implement experience.
Routing: BGP, MPLS, Various VPN Switching: Classic and Niche
Regular Employed Senior CCIE engineers;
Familiar with all tech support processer;
ISP customer core network experience.
Optical: SDH, OTN & DWDM
Cisco official trained DWDM engineer
Relationship with Optical team of Cisco;
Engineer 5+ years experience in optical core network

Our Customers

Management Team

We are committed to serving you

Morris Hagen
Director of ICI
Sales Team Leader Morris@ici-cn.com
Zhai Xu Ming
CTO of ICI
Tech Team Leader Ming@ici-cn.com
Ben Yao
Field Director of ICI
Project Team Leader Ben@ici.mn

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