International Communication Instrument

Telecom & ICT
Network & Systems
Planning, Designing
Project Mgmt, Sourcing
Operation & Maintenance

Products and Services
Cisco ASR 9K series Routers
Cisco ASR 1K series Routers
Cisco 45X/65/Nexus 3K/5K/7K/9K Switches
Metro-Ethernet Switches and Routers
Cisco Access Switches, Routers & Firewalls
Cisco Optical Network (DWDM, OTN)
Huawei OSN 1500/3500/7500 SDH
DELL R940/R740XD/R640/R540 Server
Juniper SRX550 Firewall
Huawei Ethernet Switch Series
Operation & Maintenance Service
Engineers provide technical support on site or remotely;
Design, evaluation, verification, implementation, and post-maintenance of project configuration and operation plan of network equipment;
Provide upgrade solutions for existing system integration equipment;
Professional customer service online to provide you with: provide 24/7 product technical consultation; provide answers to problems and bestsolutions for project failures;
Provide periodic inspections on equipment and networks, and enable customers to obtain first-hand information on equipment operation;
Emergency Service include: hardware broken, Operation error, Configuration lost and Data lost etc;
Operation & Maintenance Service
Operation and maintenance services of the host and storage system include: daily monitoring of server devices and storage devices, monitoring of running status of devices, troubleshooting, operating system maintenance, and patch upgrades;
Server installation and cabling installation services in customer’s oversea IDC;
Server power/fan status check; Server hard disk health status check; Server system log check, etc; Server system supervision and early warning via customer authorization;
Hardware problem replacement, restart the server, install or upgrade the system and other onsite services on call;
Overseas storage of emergency spare parts to ensure the timeliness of hardware replacement;

Who is ICI


Started in 2007 at Beijing, China

Selling and servicing network devices Layer 1~3, including SP and Enterprise routers, switches and optical transmission systems

IT operation and maintenance service in Asia, include integrated logistics service, forwarding, evaluation, verification, implementation, and post-maintenance of project configuration and operation plan for network equipment


24 regular employees in 5 branch company

China Beijing Head Office

China Guangzhou SEA Regional Office

China Shenzhen Strategic R&D Office

Cambodia Phnom Penh Field Service Office 0

Mongolia Ulaanbaatar Field Service Office 1


Qualified and experienced network engineers

6 CCIE Engineers (1 triple CCIE, 3 double CCIE engineers, 2 CCIE engineers)

1 HCIE Engineer

1 Huawei Optical Network Expert

4 CCDP, CCNP certificate engineers

1 PMP certified project manager

Bilingual project manager and engineers


We partner with clients to put recommendations into practice.

International On-site Engineering
Well trained engineer team;
Rich Onsite experience;
language and project management skills.
Cisco Procurement and Outsourcing
Long history of cooperation with Cisco;
Relationship with official distributor;
10+ years Cisco design and implement experience.
Routing: BGP, MPLS, Various VPN Switching: Classic and Niche
Regular Employed Senior CCIE engineers;
Familiar with all tech support processer;
ISP customer core network experience.
Optical: SDH, OTN & DWDM
Cisco official trained DWDM engineer
Relationship with Optical team of Cisco;
Engineer 5+ years experience in optical core network

Our Customers

Management Team

We are committed to serving you

Morris Hagen

Ming Zhai
Tech Team Leader
Ben Yao
Field Director
Project Team Leader

Contact our experienced team

Everyone loves good food, but few are fine chefs. So is data and engineering.
Since 2007, ICI has accumulated a fleet of professional IT engineers in China, Cambodia, and Mongolia. Most of our friends are telecom and large enterprises.
If you need some help in IT engineering in Asia Pacific, especially Greater China and ASEAN countries, we are the right people. We are low-cost, careful, flexible and fast.